1) WHAT STEPS HAVE YOU TAKEN AS A PRACTICE TO ENSURE PATIENT AND STAFF SAFETY?
We continue to monitor the CDC and local health organizations’ guidelines, and review and adapt our safety procedures to align with the most up-to-date, evidence-based information. The CDC’s guidelines for medical practices are somewhat different from those they recently made for other organizations. Our current safety procedures include:
- All of our staff are vaccinated
- We require all staff and patients to wear face masks, even those who are fully vaccinated
- We ask screening questions for all patients, staff and other persons that enter the office
- We reschedule patients who exhibit symptoms or have been exposed to COVID-19 and ensure ill or exposed staff follow appropriate self-quarantine measures
- We have instituted physical distancing protocols, such as limiting provider schedules and reducing waiting room capacity
- We thoroughly sanitize our facility in accordance with the CDC guidelines
- We limit visitors to those escorts required for special assistance or circumstances
2) WHAT ARE YOU DOING TO ENSURE YOUR OFFICE IS PROPERLY CLEANED AND SANITIZED?
The safety of our patients and staff has always been our top priority. We thoroughly sanitize waiting areas and high-touch surfaces multiple times a day and our exam rooms are cleaned after each use. These cleaning protocols follow the CDC COVID-19 guidelines. We have also made hand sanitizer, paper tissues and trash cans readily available for patients and visitors.
3) WHAT ARE YOU DOING TO MAINTAIN PHYSICAL DISTANCING STANDARDS IN YOUR PRACTICE?
To help all patients feel more comfortable while in our office, we will continue to practice social distancing protocols such as:
- Limiting our provider schedules
- Limiting the waiting room seating capacity
- Reconfiguring work stations and patient and staff flow patterns throughout the office
4) WHAT SHOULD I EXPECT ON THE DAY OF THE VISIT?
Front desk personnel will conduct screening for all patients and visitors. Patients who exhibit symptoms or have been exposed to COVID-19 will be rescheduled. During patient encounters, the receptionist and clinical staff will all wear face masks. For everyone’s safety, we request all patients and visitors – even those who are fully vaccinated — to wear a face mask when they arrive for and throughout their visit. We also request patients to limit the number of visitors that accompany them and, if possible, for those visitors to wait in the car while the patient is treated. We are reducing common use items such as magazines.